TK COPILOT FIELD GUIDE
Let AI execute.Keep people in control.
This is not a tour of menus. It follows real operating tasks so you can configure, run, and review TK Copilot's Customer Service, Affiliate, and Inventory work.
CHOOSE A PATH
What do you want to accomplish today?
Choose a business path. The manual shows where to begin, what to configure, and when a person needs to step in.
Launch AI Customer Service
Let AI resolve most buyer conversations while people retain control of refund and reshipment decisions.
Read guide↗02AffiliateStart Creator growth
Begin with Product Knowledge and Campaigns, then build an auditable Creator operation.
Read guide↗03Shared setupConnect message channels
Set up WeChat, Feishu, or Telegram for notifications, escalations, and human review.
Read guide↗#Two operating loops, one shared foundation
Customer Service and Affiliate share Shop authorization, models, Desktop runtime devices, and message channels. Their operating rhythms are different: Customer Service responds to a continuous stream of buyer conversations, while Affiliate develops relationships over days or weeks.
The manual explains shared setup first, then follows each business workflow. You do not need to read every chapter in order. Start with the task in front of you; related links will bring in prerequisites when they matter.
#How this manual describes automation
We distinguish between actions AI may execute directly, actions that must pass a policy check, and decisions that require human judgement. Each business guide explains that boundary instead of merely listing where buttons are located.
For a first setup, connect a Shop, a model, and a message channel before enabling a business service. Escalations can then reach the right person as soon as AI needs a decision.
#Page status
Pages you can open in the left navigation are published. Pages marked “Coming soon” are already in the writing plan. Chinese and English use the same URL structure, so switching languages keeps you in the same chapter.